Brad Williams, (858) 848-2511
FOR IMMEDIATE RELEASE
GATEWAY TO CLOSE RETAIL STORES
Will Continue Direct Sales via Web, Phone Channels
POWAY, Calif., April 1, 2004 -- Gateway, Inc. said today that after reviewing strategic
options for its network of 188 company-operated retail stores, it is planning to close the stores on
Gateway also said it is pursuing wider retail distribution of its products in the U.S. and
The company will continue direct sales of Gateway products to consumers and
businesses via www.gateway.com and 1-800-Gateway.
As a result of Gateway’s decision, approximately 2,500 retail positions will be eliminated
during the month of April as store operations wind down.
Gateway will provide more detail on its brand and channel strategies, as well as any
revenue and cost implications of closing the stores, when it announces its first quarter financial
results April 29.
Since its founding in 1985, Gateway (NYSE: GTW) has been a technology and directmarketing
pioneer, using its call centers, web site and retail network to build direct customer
relationships. As a branded integrator of personalized technology solutions, Gateway offers
consumers, businesses and schools a wide range of thin TVs, digital cameras, connected DVD
players, enterprise systems and other products, which work together seamlessly with its awardwinning
line of PCs. Its products and services received nearly 130 awards and honors last year.
With its acquisition of eMachines now complete, Gateway is the third largest PC company in the
U.S. and among the top ten worldwide. Visit www.gateway.com for more information.
This press release contains forward-looking statements that involve risks and
uncertainties, as well as assumptions that, if they do not materialize or prove incorrect, could
cause Gateway's results to differ materially from those expressed or implied by such forwardlooking
statements. All statements, other than statements of historical fact, are statements that
could be forward-looking statements, including any statements of plans, strategies and objectives
of management for future operations. The risks that contribute to the uncertain nature of these
statements include, among others, the risk that the Gateway and eMachines, Inc. businesses will
not be integrated successfully to achieve the expected results; disruption from the integration with
eMachines that could adversely impact relationships with customers, suppliers and employees;
the impact of employee reductions and management changes and additions; and other risks
described from time to time in Gateway's Securities and Exchange Commission periodic reports
and filings. Gateway assumes no obligation to update any forward-looking statements to reflect
events that occur or circumstances that exist after the date on which they were made.
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